Malfunction display and solutions

  • When the LCD display as showed below, the boiler will stop working. Please manipulate according to the instruction or ask for
    technical support.

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Tips: if having bath more than 60 minutes the water heater for heating will stop working automatically. This is not malfunction. Turn off the tap and turn it on again and sanitary hot water will be available again.

Malfunction

Explosion sound
Water pressure meter indicating low pressure

Malfunction code

E1
E2
E3
E4
E5
E6/E7
E9

No hot bathing water the temperature of water is not steady

Reason

Gas adaptability problem
Pipe has leaking problem
Ignition detecting electrode is broken
Malfunction of overheat protection device
Venting pipe is blocked
Water pressure is over low
Malfunction of flame
Malfunction of temperature sensor
Heating system has probably frozen
Hot water pipe is blocked
Water flow is small

Solution

Contact professional technician
Check the specific leakage position and repair
Repair the ignition detecting electrode
Connect with the after-sale service technician
Connect with the after-sale service technician
Connect with the after-sale service technician
Connect with the after-sale service technician
Connect with the after-sale service technician
Clean the system
Modify the system of add extra pump

- When the code above occurs, check the whether the supply of the power, water and gas are normal. Reset for 2 or 3 times to address the problem.

- If malfunction cannot be solved connect with professional technician. To avoid from danger user should not conduct dismantlement or repairon their own.

PLS CALL YOUR LOCAL DEALER AND CANTACT US.

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